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Reviews of The New Public Service

“In this book the Denhardt's offer an inspiring, timely alternative to the frequently barren
(albeit efficient and productive and entrepreneurial) New Public Management.  Inspiring
because they help us regain our sense of the dignity of public service.  Timely because they
emphasize service and they mean service on the part of everyone – elected officials, public
employees, and citizens.  In today’s world we need to revive the sense that government is
all of us.”

    Mary Hamilton
    Executive Director, American Society for Public Administration


“This is an important and timely book.  Janet and Robert Denhardt build a persuasive
argument for the ‘New Public Service.’  Scholars and practitioners alike now have a
viable alternative to the ‘New Public Management’ paradigm.  The Denhardts wisely
inform us that public servants must draw their inspiration from theories of democratic
governance rather than private-sector management theory.  This is an important message,
especially in a era dominated by neo-managerialism.”

    Larry D. Terry
    Editor-in-Chief, Public Administration Review